Sam Chernock was fantastic to work with and kept me up to date on all of the details for my CR-V. Even though I knew it would take some time to do the work, he showed he was concerned about my time. I appreciate that he went above and beyond.
Service technician answered all my questions and was very thorough. Appointment was easy to make.
For over 12 yrs, I’ve leased cars & had the best experience with the 5 vehicles from Verne Eide. Their service & sales depts make it easy to acquire & service the cars I’ve chosen. Thank you employees of Verne Eide!
....every time I go there, whether to ask questions, shop for a new vehicle, or have service done on my vehicle-the communication and the resolution are the keys I notice. Great Communication, great Resolution. Sam's the best. He tolerates my attitude, and always provides what I ultimately require.
The service at Honda was great especially under the circumstances. The service manager Sam gave me a loaner vehicle while my car was being serviced for 3 weeks !! One the other hand I will no longer be buying any Honda vehicles related to the issues I experienced with my Honda CR-V I have been buying Honda for over 10 years however with the cost of repairs that cost 1/2 of the vehicle value and having the car for 4 years with 111,000 miles and being serviced just by Honda has left me disappointed in their vehicles!!! I had to replace the turbo and the catalyst ...
Courteous employees, nice clean facility, prices for service very high but service work is good
Great dealership to work with. Greg Behrens and Tyler Swanger has helped me out on getting me the ride I need. Top notch.
This was the first time I had my Honda serviced since buying it new in June. Nick Fowler was personable and made me feel very comfortable in the dealership. He stated my service would take approximately an hour, and it wasn't much more than that. I was able to sit comfortably in their waiting area and really appreciate the text message when my vehicle was ready.
Great service and a friendly staff! I always have a great experience with their service department.
The service department was friendly and gave us a loner vehicle as the service was going to take a few hours. It was greatly appreciated. Nick kept us informed as to the progress of the warranty work.
Had a great sales experience here, and returned for follow-up service. Service is always prompt and sometimes ahead of schedule. Salesman was attentive at the time of sale and thereafter, even 4 years later, Dominick remembers my name when he sees me.
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Sam was the one to help with my appointment and was friendly and got my information and got it done in a timely matter. Thanks
Precise...timely...great communication for the issues, service and tires. Update on baskc service, plus assistance from Service manager-wkthout being requested. Will go back
Terrific and prompt service. They were able to assess our issues quickly. Great customer service.
Stacy & Travis did a great job. Very accommodating and respectful. They both deserve a raise!! They both gave us good explanation of why they did what they did.They were also prompt in their responses to any questions we had.
Friendly ,great, polite, fast ,efficient.service I had a great experience 👍👍👍😁😁😁 I was waited on right away got right to my cr-v for my 5000 mile check up
I was very pleased with with the service. The Service Advisor Sam Chernock explained what my car needed thoroughly, answered all of my questions and concerns. I was very happy with the service.
Thank you Sam for your honesty and time to discuss issues and concerns. Also appreciate the non pushy facts of upcoming needed work to be done.
Ron is an awesome salesman and Sam is an awesome service staff member. I’m always taken care of when I’m at Vern Eide.
Your customer service in great. Very helpful. Love that you even washed my car after the oil was changed, never stop doing that. This is my 3rd Honda and have bought them all here . Thank you
Bought my car here. Super easy process and everyone was so helpful during the time. Service on my car has been easy and the people are super cool!
Service provided was very good. Was told of what will be done and the timeline expected when vehicle would be done. Very satisfied with me experience.
I purchased a excellent used car from Dominic Rust there just picked up today wow outstanding customer service wonderful experience these guys really give the red carpet treatment whether selling you new or used car got new tires totally checked over and detailed inside and out I highly recommend Sioux City Vern Eide Honda and salesman Dominic Thank You Sydney Twohig
Fast and available! They are always ready to help and it has been great working with them for the last 6 years. I now have 7 years experience with them with a secondary lease with my wife.
Just went in for my oil change. Everyone at Vern Eide is so nice and helpful. The oil change was fast and they even washed my car too.
The people at Verne Eidie are always so friendly and really work to help make your appointment as convenient as possible. It is a super friendly and beautiful place to wait while work is being done on your car. It all helps make for an a very enjoyable experience.
Excellent customer service, concern that customer is satisfied. Love that they wash vehicle, wait time is minimal with updates on service if needed. Very clean.
Better communication this visit with service advisor.Great job by shuttle driver. Very friendly and helpful. Picked up on time and explained what was repaired.
I have had good reliable and conscientious service over the last few years! Purchasing my 2016 Honda Civic four years ago was also a good experience! I would definitely recommend this dealership to others!
Micheal was very professional as well as Greg his manager - accommodating with test drive, vehicle knowledge and pricing. They work hard to earn your business, we have not made a decision yet but would recommend them and purchase a car from this dealership. Thank you
I was watching for a used vehicle on Cars.com and I came across a newly added Highlander at Verne Eide Honda Sioux City. I contacted them and Dominick Rust returned an answer almost immediately. He was extremely helpful and honest with me which I appreciated after having been SUV shopping with other dealers for almost a year. Since I live a distance away I trusted him to tell me exactly how this vehicle was. He kept me up to date via pictures and videos almost daily! I decided to buy without seeing in person because of his up front ...
Seth was great to work with. Got a loaner for us so we could stay in Sioux city and come back 4 hrs later. Was good because we live 90 minutes away in Nebraska.
Easy to schedule appts, Work is done right and quicker than expected. I especially like the way they are texting me to give updates and a phone number to call if I need to.
Very easy to make an appointment when I got there they were ready for me my car was ready in about 35 minutes and already washed excellent prompt courteous service.
The people are very friendly and are willing to help with anything. All in service are great. The sales people are wonderful. Great experience all around!
Very easy to work with, responsive and helpful. I felt like my time was valued and they listened to my needs. I was very satisfied
showed us all the used honda cr-v touring suv's very kinda new all the answers to our quest we are looking at honda cr-v touring from 2013-2019 10,000 to 20,000 range
I purchased my vehicle at this dealership and love coming there for oil changes and routine maintenance on my vehicle. It is so nice to drive in and everyone there is so helpful
I was a little weary but from my first contact Dom put me at ease. His kindness, honesty and friendly professionalism was top shelf. A fine man of trust
Dom truly went above and beyond at making this the most painless car buying experience of my life. We did not even step foot in the dealership. His communication, follow-up, and professionalism is second to none. We cannot thank him enough for the job well done at delivering our 2020 Odyssey Elite. We will certainly be doing business with him and his dealership in the future.
Great People my credit wasn’t the best but they didn’t give up on me and continue to help me throughout my purchase and we got the Deal done
Everyone at Vern Eide Honda was very professional and outstanding to work with. Would recommend to anyone. They really know how to take care of their customers. Than you.
Customer service was outstanding at Vern Eide Sioux City. Greg Behrens was extremely easy to work with and kept our needs in mind throughout the entire process. Adam Condon went above and beyond with great communication and drove our new purchase to Sioux Falls well past his regular hours. I will gladly work with Greg, Adam and the rest of the crew at Sioux City Vern Eide again.
Jennifer Bethke was our sales person. She spent almost all of her Saturday shift with us making us feel as comfortable as we could searching for the right vehicle. We test drove at least 6 vehicles and looked at at least 30 vehicles. When we had questions she answered with expert knowledge and since it was so hot out that day she asked us multiple times if we needed anything to drink. She made every possible moment a wonderful experience purchasing a new car. I would recommend to everyone that is looking for a new or used vehicle to come and see ...
Bill Storm was our salesman and we were really happy with his knowledge and experience. He was very friendly and courteous and sold us a vehicle we have been enjoying since.
Worked with Bill Storm to get a fantastic price on a new Honda Accord. He followed up to make sure I was happy with the total Vern Eide experience. I would recommend the dealership and Bill Storm to anyone wanting an auto. Thanks for all you've done!!!
Billy Storm was really happy to help us lease our 4th Honda! He explained everything. Previously we worked with Stacey Stevenson and i was hesitating to come in since she was gone. We are enjoying our new CRV!
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